Contact
Last updated: 2026-04-29
Customer support, refund requests, privacy questions, partnership inquiries — all in one place.
We reply within 1 business day, Korea time. For refund requests we usually respond same-day during business hours.
What to include
- The email address you used at checkout
- Your order ID (visible in your receipt email) — optional but speeds us up
- A short description of what you need
Business information
K-Saju is operated by Koracle Labs (코라클랩스), a Korean sole proprietorship registered in Seoul. Below is the registration information in Korean and English.
| Legal business name (상호) | Koracle Labs (코라클랩스) |
| Representative (대표) | Kim Jin Sun |
| Service brand | K-Saju (saju.koracle.app) |
| Business registration no. (사업자등록번호) | 449-38-01449 |
| Mail-order business reg. (통신판매업 신고번호) | 제2026-서울서초-1264호 |
| Business address | Seoul, Republic of Korea (full address published upon final registration) |
| Phone | Email is fastest — see above |
| Operator email | koraclelabs@gmail.com |
Full registration details (BRN, mail-order number, full street address) will be published here as soon as they are approved by Korean authorities. Until then, all support is handled via email within 1 business day.
Press & partnerships
For media inquiries, content collaborations, or wholesale licensing, email koraclelabs@gmail.com with subject line "Press" or "Partnership".
Disclaimer
K-Saju is a digital cultural reading product. It is not a prediction service and not medical, legal, financial, or psychological advice. See Terms of Service.